Last Updated: May 14, 2026

Welcome to Kishavi. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

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1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Details

Order Information

• Products purchased
• Order history
• Payment details (processed securely through payment providers)

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

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2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Contact you regarding your order
• Improve our website and services
• Prevent fraud and unauthorized activities

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3. Payment Security

• We do not store your complete debit/credit card details on our servers.
• Payments are processed securely through trusted third-party payment gateways.

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4. Shipping and Delivery

Your shipping information is shared with courier and delivery partners only for order delivery purposes.

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5. Cookies

Our website may use cookies to:

• Improve user experience
• Remember user preferences
• Analyze website traffic

Users can disable cookies through their browser settings if they prefer.

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6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet-based system is completely secure, so we cannot guarantee absolute security.

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7. Third-Party Services

We may use third-party services such as:

• Payment gateways
• Shipping providers
• Analytics tools

These third parties may collect information according to their own privacy policies.

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8. Children's Privacy

Kishavi does not knowingly collect personal information from children under 13 years of age.

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9. Your Rights

You may:

• Request access to your personal data
• Request correction of incorrect information
• Request deletion of your data where applicable

To make any request, contact us using the details below.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.

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11. Contact Information

For any privacy-related questions or concerns:

Owner Name: Anu Devi
Email: anudevi852128@gmail.com
Phone: 7061781040

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© 2026 Kishavi. All Rights Reserved.

Last Updated: May 14, 2026

Welcome to Kishavi. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing any order.

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1. Introduction

Kishavi is a handmade product selling website where products are carefully created and shipped to customers across India.

By using this website, you agree to comply with these Terms and Conditions.

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2. Products

• All products available on Kishavi are handmade products.
• Since products are handmade, slight differences in color, design, size, or finish may occur.
• We try our best to display product details accurately on the website.

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3. Orders and Payments

• Customers must provide correct information while placing an order.
• Orders will be processed only after successful payment confirmation.
• Kishavi reserves the right to cancel or reject any order if suspicious or incorrect information is found.

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4. Shipping and Delivery

• Products are shipped to the address provided by the customer during checkout.
• Delivery time may vary depending on location and courier services.
• Kishavi is not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances.

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5. Return and Refund Policy

• No return or exchange is accepted after the product has been delivered successfully.
• Customers are requested to check product details carefully before placing an order.
• Refunds will only be considered in rare cases where the wrong product is delivered or the product is damaged during shipping, subject to verification.

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6. Intellectual Property

• All website content including product images, logos, designs, text, and graphics belongs to Kishavi.
• Unauthorized copying, reproduction, or misuse of website content is strictly prohibited.

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7. User Responsibilities

Users agree:

• Not to use the website for illegal activities.
• Not to attempt hacking, damaging, or misusing the website.
• To provide accurate personal and shipping information.

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8. Limitation of Liability

Kishavi shall not be held responsible for:

• Indirect or accidental damages.
• Delays in shipping due to third-party courier services.
• Minor handmade variations in products.

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9. Changes to Terms

Kishavi may update or modify these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

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10. Contact Information

For any questions or support, contact:

Owner Name: Anu Devi
Email: anudevi852128@gmail.com
Phone: 7061781040

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© 2026 Kishavi. All Rights Reserved.

Last Updated: May 14, 2026

Welcome to Kishavi. This Return and Cancellation Policy explains the rules regarding order cancellation, returns, refunds, and exchanges.

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1. Order Cancellation

• Orders can only be cancelled before they are shipped.
• Once the product has been shipped, cancellation requests will not be accepted.
• To request order cancellation, customers must contact us as soon as possible.

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2. Return Policy

• Since all products are handmade, returns are not accepted after successful delivery of the product.
• Customers are requested to carefully check product details before placing an order.

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3. Refund Policy

Refunds may only be provided in the following cases:

• Wrong product delivered
• Product received in damaged condition

To request a refund:

• Customers must contact us within 24 hours of delivery.
• Clear photos/videos of the product and packaging may be required for verification.

If the issue is verified, the refund will be processed within a reasonable time.

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4. Exchange Policy

• Exchanges are only possible if the wrong or damaged product is delivered.
• Exchange requests are subject to product availability.

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5. Non-Returnable Items

The following items are non-returnable:

• Handmade custom products
• Used products
• Products damaged after delivery by the customer

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6. Contact Information

For cancellation, refund, or support requests:

Owner Name: Anu Devi
Email: anudevi852128@gmail.com
Phone: 7061781040

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© 2026 Kishavi. All Rights Reserved.

Welcome to Kishavi.
We are always happy to help you with your orders, product queries, and support.

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Contact Information

Owner Name: Anu Devi
Email: anudevi852128@gmail.com
Phone: 7061781040

Address:
Sukhasan Ward No. 5,
Singheshwar, Madhepura, Bihar – 852128, India

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Customer Support

If you have any questions regarding:

• Orders
• Shipping
• Handmade products
• Refund or cancellation requests

Please feel free to contact us through email or phone.

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Support Timing

Monday to Saturday
10:00 AM – 6:00 PM (IST)

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Thank you for visiting Kishavi ❤️